Terms of service
OVERVIEW
Welcome to Okiba Lubricants. The terms “we,” “us,” and “our” refer to Okiba Lubricants. Okiba Lubricants operates this store and website, including all related information, content, features, tools, products and services provided to you as a customer.
Our website is powered by Shopify, which enables us to provide our online store and related services. These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you use our website and services.
Please read these Terms of Service carefully, as they contain important information regarding your use of our website, purchases, product information, shipping, intellectual property and limitations of liability.
By visiting, interacting with or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not use or access our website.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are legally capable of entering into an agreement under applicable law.
To use our website, browse our online store or purchase products, you may be asked to provide information such as your name, email address, phone number, billing information, payment information and shipping address.
You agree that all information provided by you is accurate, current and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account information and for activities carried out through your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display our products, descriptions, specifications and images accurately on our website.
However, the appearance of products, packaging, colours and images may vary depending on your device, screen settings or other technical factors.
Product descriptions, specifications, availability and other information may be updated or changed at any time without prior notice.
Okiba Lubricants reserves the right to discontinue products or limit the quantity of products available for purchase where necessary.
Vehicle Compatibility
Customers are responsible for selecting the engine oil suitable for their vehicle.
Where our website provides a “Find Your Oil” or similar vehicle-selection feature, the information provided through that feature is intended to assist customers in identifying a suitable product. Customers should verify their vehicle’s requirements and manufacturer’s recommendations before use.
SECTION 3 – ORDERS
When you place an order through our website, you are submitting a request to purchase the selected product.
Okiba Lubricants reserves the right to accept, decline, modify or cancel an order where necessary, including in situations involving incorrect pricing, product availability, payment issues, suspected fraudulent activity or inaccurate information.
Please review your order carefully before completing your purchase.
Once an order has been processed, cancellation may not always be possible.
If we cancel or modify an order, we may contact you using the email address or phone number provided during the order process.
All returns, refunds and replacements are subject to our Refund & Replacement Policy.
SECTION 4 – PRICES AND BILLING
Product prices, discounts and promotional offers may change from time to time.
The price applicable to your order will be the price displayed at the time the order is placed, subject to any applicable taxes, shipping charges or other charges clearly communicated during checkout.
We reserve the right to correct pricing, product or promotional errors and may cancel an order where an obvious error has occurred.
You agree to provide accurate and complete billing, payment and contact information when placing an order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times displayed on our website are estimates and may vary.
Okiba Lubricants is not responsible for delays caused by courier partners, logistics providers, incorrect addresses, natural events, technical problems or other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate and complete shipping address and contact details.
Once an order has been handed over to the applicable courier or logistics provider, delivery is subject to the courier’s processes and timelines.
SECTION 6 – INTELLECTUAL PROPERTY
All content available on the Okiba Lubricants website, including but not limited to:
- Okiba Lubricants name and logo
- Product names and designs
- Text and written content
- Images and graphics
- Videos
- Product descriptions
- Website design and layout
- Trademarks and branding
is owned by or licensed to Okiba Lubricants and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, exploit or commercially use our website content without prior written permission.
All rights not expressly granted under these Terms remain reserved by Okiba Lubricants.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
Our website may provide access to certain tools or services provided by third parties, including payment, shipping, analytics or other technology providers.
Such third-party services may operate independently from Okiba Lubricants, and their use may be subject to their own terms and policies.
Where third-party tools are used, you acknowledge that they are provided according to the applicable third-party service terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links or integrations to third-party websites or services.
Okiba Lubricants does not control or guarantee the content, accuracy, security or privacy practices of third-party websites.
If you access a third-party website or service through a link on our website, you do so at your own discretion and risk.
Any transaction or interaction with a third party is governed by that third party’s own terms and policies.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our online store is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.
However, purchases made through our store are transactions between you and Okiba Lubricants.
Shopify is not responsible for the products sold by Okiba Lubricants or for the fulfilment of transactions between you and us.
SECTION 10 – PRIVACY POLICY
Personal information collected through our website is handled according to our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Because our website is hosted by Shopify, certain information relating to your use of the website may also be processed by Shopify and other service providers in accordance with their applicable privacy policies.
SECTION 11 – CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions, photographs, videos or other content to Okiba Lubricants, you confirm that you have the necessary rights to submit that content.
You agree that the content you submit should not:
- Violate any law
- Infringe another person’s intellectual property or privacy rights
- Contain misleading or false information
- Contain malicious software
- Contain abusive, threatening or unlawful material
Okiba Lubricants may use customer feedback, reviews and other submitted content for operating, improving and promoting its Services, subject to applicable law.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to products, prices, promotions, shipping charges, delivery times or availability.
Okiba Lubricants reserves the right to correct such errors, update information or cancel orders where information is found to be incorrect, including after an order has been placed, where legally permitted.
SECTION 13 – PROHIBITED USES
You may use our website only for lawful purposes.
You must not use our website to:
- Violate any applicable law or regulation
- Infringe intellectual property rights
- Provide false or misleading information
- Harass, abuse or harm others
- Attempt unauthorized access to our systems
- Distribute viruses, malware or malicious code
- Conduct fraudulent activities
- Spam or send unauthorized promotional material
- Impersonate another person or entity
- Interfere with the operation or security of our website
- Scrape, copy or extract website content through unauthorized automated methods
We reserve the right to restrict or terminate access to our Services if we reasonably believe these Terms have been violated.
SECTION 14 – LIMITATION OF LIABILITY
To the extent permitted by applicable law, Okiba Lubricants will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including courier delays, website interruptions, third-party service failures or unauthorized access caused by factors outside our control.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
SECTION 15 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute relating to these Terms or transactions with Okiba Lubricants shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable location of Okiba Lubricants, subject to applicable law.
SECTION 16 – CONTACT INFORMATION
For questions regarding these Terms of Service, orders or our Services, please contact:
Okiba Lubricants
Website: okibalubricants.com
Email: okibalubricants@gmail.com
Phone: +91 9726078509
Address: Abhishek Patel, Ramdevpir Mahollo, Surat City, Surat, Pandesara, Gujarat, 394221, India
Last Updated: 18 September 2026
